Bogus Error message HP 1310 PSC

[SoFrustrated2]

I have a 1310 PSC and recently attempted to install on my system which runs on Windows 10. When I pulg in the only thing that prints in a 'TEST Page'. Each time I attempt to print any other type of document I continually receive a BOGUS error message stating 'HP PSC  1310 it Offline'. This is not the case. I have quadruple checked both plugs and all connections are solid. Any idea what might be generating this errorenous message ? Possibly printer drivers compatible for Windows 10 ? Just a guess. HELP !!!!

[A4Apollo]

Hey there! @SoFrustrated2, Thanks for stopping by the HP Support Forums!

I understand that you are getting error HP PSC  1310 is Offline.

Don't worry I will try to help you out.

Sounds like the connection between the printer and the PC has been corrupted and needs to be reinstalled.
 
Download the latest software update for your OS and printer model from HPs support website.  Uninstall your current printer and reinstall with the latest software to refresh the connection.  Confirm any further problems or error messages from the installation wizard from there.

Try installing the full feature printer software using this link.

Let me know if this works!

Have a great day ahead! 🙂

[SoFrustrated2]

I followed each step you provided to resolve error but after completion I continue to receive the same 'HP PSC 1310 if Offline' ???

[A4Apollo]

@SoFrustrated2, thanks for the response. 

Thanks for trying out the steps.

As you mentioned you are still getting printer offline error.

Try running print and scan doctor on your PC and let me know if it helps.

Refer this article to know how to use HP print and scan doctor.

I'll watch your reply!

Cheers! 🙂