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HP Recommended
HP Officejet Pro 8720 Printer

When I print a photo and have borderless prining on, the printer turns it off saying that another printer setting is conflicting with borderless printing. I can't figure out which setting that may be. Does anyone have any idea on what I need to change and how I can proceed and be able to use the borderless printing option. It is set on photo already and full page. I'm not sure if I have 32 or 64 bit windows 10, but chose 64 bit. Thanks!

 

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The borderless option is not available with any of the following settings:

  • Plain paper (select the appropriate photo paper)
  • Automatic two-sided printing
  • Draft mode

When the error message comes up it should indicate which settings are in conflict, as shown in the example below.

 

borderless.png

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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3 REPLIES 3
HP Recommended

The borderless option is not available with any of the following settings:

  • Plain paper (select the appropriate photo paper)
  • Automatic two-sided printing
  • Draft mode

When the error message comes up it should indicate which settings are in conflict, as shown in the example below.

 

borderless.png

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Thank you so much! My printer doesn't give a reason why next to the conflict statement, but it was the plain paper setting which is located under the additional settings button. I had to look for it. Thanks again!

HP Recommended

I am glad I could help resolve your issue.  The plain paper may cockle (wrinkle) if ink is printed to the edges.  This could cause carriage jams or paper jams so borderless printing on plain paper is blocked.  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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