Borderless Printing on HP 9022e / Windows 11

[q7brewst]

Hi

I have recently updated my laptop to Windows 11 and purchased a new HP OfficeJet Pro 9022e but it will no longer printer borderless, no matter what settings I use there is a boarder around the document, where in Word the document there are no boarders or margins. I use to be able to print on both sides, in any quality such as draft,  normal and best and black and white. What I have tried

Restore to factory settings printer

Restore to factory settings laptop

Installed full drivers

Changed margins on document

Tried different software, same error

Tried different PC, same error

Changed the driver from MS IPP to HP 

Rang HP support and they said was MS issue, rang MS and they said was HP issue

Different documents

Page set up in printer control panel

USB and WI-FI and ethernet connections

At a total loss, any ideas?

Thanks

[ShlomiL]

Hi,

Do you use a photo paper?

Borderless printing is supported on thicker photo paper media only and not on any other paper type, also be sure to evaluate the printer screen when loading Photo Paper into the tray to set the required paper type for the printer.

Shlomi

[q7brewst]

Hi Shlomi

Has that changed? I use to be able to be able to print on any paper type. 

Thanks

James

[ferRX]

Hi @q7brewst ,

Maybe you need to change the Paper Type to Other Matte Inkjet Papers

and also change in More settings to Borderless printing.

Try the steps shown in the next video:

https://www.youtube.com/watch?v=HeBMclBMnlU&ab_channel=CraftyBlindGirl

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.