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‎02-13-2017 05:44 AM

HP Recommended
Product: HP Officejet Pro X476dw
Operating System: Microsoft Windows 10 (32-bit)

Unplugged the printer and then plugged it back in and now I cannot connect to the wireless network.  I receive an error message saying the "Built-in network capabilities have been disabled.  Contact your network administrator or the person who set up the printer."  Things that I have done to try and resolve the problem.  I selected the restore to factory settings and this did not seem to fix the problem.  I received the same error message when trying to connect to the network.  I went to the HP software on my computer and used the HP Print and Scan Doctor.  Both of these did not fix the connection.  Any other ideas?  Thanks in advance. 

 

Ryan

1 REPLY 1

‎02-13-2017 06:06 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Have send you a private message, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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