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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-15-2014 12:25 PM

HP Recommended

HP Photosmart  C309g Wireless

 

I can only get one or two pages to print before i get error message "Ink System Failure 0xc19a0007, Please turn printer off and then on. 

 

This repeats constantly.

 

The printer is abouts three years old and this issue has just been happening for the past couple of weeks. I removed and replaced the ink cartridges but still get the same message. 

 

Occasionally I get an error message "General Printer Error 0x61000016" This generally goes away without incident.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2014 12:56 PM - last edited on ‎11-15-2022 05:20 PM by Retired

HP Recommended

Hello keithdhenry, 

 

Please click here to access the steps that should resolve the issue.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

2 REPLIES 2

‎01-15-2014 12:56 PM - last edited on ‎11-15-2022 05:20 PM by Retired

HP Recommended

Hello keithdhenry, 

 

Please click here to access the steps that should resolve the issue.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

‎01-15-2014 03:24 PM

HP Recommended
Thanks so much for your help. I didn't know where to find the answer to this problem as nothing I saw seemed to address error messages for this. Now maybe I can use this printer for another three years!
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