CP1215 with windows 10

[buffalobreath]

How do I get my CP1215 to print photos run on a windows 10 computer?  My Vista computer died.   My 1215 is listed on the windows 10 control panel. I'm printing with Photoshop Elements 14.  When I set up the printer preferences for the heavy photo quality paper under color management, the system keeps defaulting to "Everyday Printing." The "save as" button is not active.  Because of this, I keep getting jagged lines running vertically throughout the print.

My 1215 works beautifully and I don't want to loose it, bu if I must replace it, which current HP laserjet would give me the best results?  Thank you.

[Rainbow23]

@buffalobreath, welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you wanted to know how to print photos run on a windows 10 computer.

Don't worry as I have a few steps that should help fix this issue.

And here's the step by step guide for you in the links: Printing Photos (Windows) and Using Your Printer with Windows 10

If the issue persists, then you may use the built-in drivers: Installing and Using the Windows Built-in Print Driver

Let me know how that works.
 

I hope you have a good day ahead.

[buffalobreath]

Unfortunately, your suggestions did not solve the problem.  I feel my CP-1215 that was designed for Windows 2000 to Vista won't work on Windows 10.  I've certainly gotten my money out of it and, I guess, it's just time to buy another HP laserjet designed for Windows 10.  With Photoshop, there's also the issue of saving from Elements 14 (in windows 10) to Elements 11 ( in Windows Vista) and this may be causing problems as well.

Thanks for your help.

Mike

[Rainbow23]

@buffalobreath, thank you for your reply, I'll be more than glad to help you.

I understand that the issue did not resolve after following the steps in the previous interaction.

As we have tried all the possible solutions for this issue, please contact phone support for further assistance at the link: www.hp.com/contacthp

I hope you have a good day ahead.