• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I got this error message - Download file now SEND RFU UPGRADE ON USB DEV PORT

 

I uploaded the RFU following this instruction and I did not get any error message.  I also used Updating firmware using “HP Easy Firmware Upgrade” utility and I get the smiley face per this line number 6: On the PC, a smiling face will appear in the HP Easy Firmware Upgrade utility dialog box when the file has completely transferred to the computers spooler.

 

 

1. Click the Start button, Programs, Accessories, System Tools, and then choose System Information.
2. You will find your computer’s name in the right window-pane next to System Name.
3. Write down this name as it will be needed later.
How to share the connected printer:
1. Click the Start button, Settings, then Printers and Faxes.
2. Right-click the printer you need to send the upgrade to, then choose Sharing…
3. Choose the radio button labeled Share this printer.
4. Type a name for the share. Make it short and easy to remember.
5. Click Apply and write down the share name, as it will be needed later.

(Numbering is wrong but the order of instruction is true)

1. For example: “HP LaserJet mfp”
2. How to send the firmware upgrade using a USB connection:
1. Open a DOS Command Prompt (in Windows NT® 4.0, 2000, or XP, click Start, Run, then type CMD and press OK, or in Windows 9x click Start, Programs, Accessories, and then click MSDOS Prompt.) and locate the directory where you saved the firmware file.
2. Type: copy /b filename \\computer name\share name
3. For example: copy /b ljXXXXmfpfw_0X.00X.X.rfu \\computer1\HP LaserJet mfp printer
3. Press Enter.

 

 

2 REPLIES 2
HP Recommended
DUH~! I shared the process of what I did but did not post the question, these steps did NOT work. My printer is still stuck at Upgrade on USB DEV PORT.
HP Recommended

>> ... Type a name for the share. Make it short and easy to remember ...

 

For example, set a sharename of "LJMFP" (without the quotes).

 

 

>> ... copy /b ljXXXXmfpfw_0X.00X.X.rfu \\computer1\HP LaserJet mfp printer ...

 

The last part of the target (destination) name should be the printer share-name, so the target parameter would be:

 

\\computer1\LJMFP

 

If there were any spaces in the name, the name would have to be quoted in the DOS command.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.