Calibrate problem Inkjet Z2100 Photo

[Theo_1]

When I try to calibrate colors for fine art material medium (canvas paper) I receive an error message telling me that the calibration cannot be done because of scanning problems. I use an hp designjet z2100 photo. Thank you

for any tips or advices.

[jasonmiamifl]

do not use your expensive art material. use  cheapy  glossy photo or other good papers. myself use  cheapy pp paper

or glossy photo paper.

try :
leave printer on & let it perform self maintenance for a while.

next morning, do clean all printheads & do color calibration. if fail, print a diagnostic & see what colors missing.

Replace those missing color printhead or printheads. also check inks & make sure they have certain level.

At this moment, I am fixing a Z3100 44"  & same problem. I saw at least   mk/r    lc/lm  were  missing colors ...

[Theo_1]

Still when I try to calibrate the printer I am taking the error: Calibration is canceled due to the scanning problem

Any solution?

Thank you

[jasonmiamifl]

click the menu   >> image quality >> print diagnostic print...   then see what color or colors missing.... replace those missing color printheads.

one time, I repaired a Z3100 24" & the service station, the color sensor (   to the right side ). it had no lens cover & I never

be able to calibrate color or printhead alignment.....  till I replaced with a brand new service station.   

for more details, see my other post fore reference :

http://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/Designjet-Z3100-Z3200...

[Roy_Kuzmich]

If your colour calibration goes through the scanning process and then fails right at the end, try running the advance calibration 1st, then redo the colour calibration. 

Good Luck,

Roy K