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- Camera not working

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01-31-2017 09:32 AM
My camera is not working on mine desktop, but it works when I am using with my laptop. I already updated the camera driver, net. framework, NVIDIA and Windows 10. When I use the skype, the camera works but not at the David software. What I should try?
01-31-2017 12:09 PM
I am using the David camera that comes with SLS-2. The camera appears as a option on Camera (DAVID-CAM-3.1-M) on DAVID SLS-2 or Structured light setup but when I choose it doesn't appear the image. When I restart the computer and open the David software it takes a while to open and usually crashes or take a very long time to answer. In my opinion there is a conflict between windows and the camera and the david software
02-01-2017 04:04 AM
When DAVID-CAM-3.1-M is not delivering picture into DAVID sofware it is usually display driver or it can also be Win 10 update (famous annyversary upadte). You stated that everything is updated on your PC, so hard to say. Can you please check Windows updates once more:
https://www.tenforums.com/tutorials/4807-windows-update-check-install-windows-10-a.html
You said that Cam is working fine on other devices like laptop, do you have the same operating system on laptop?
Original David Team Member