• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
macOS 12.0 Monterey

Hi there,

 

I recently bought a new iMac with operating system Monterey OS 12.2.1.

 

I downloaded and tried to install the driver for my printer, HP LaserJet M1212nf MFP. I couldn't install it because the error message I get is "This update requires macOS version 12.0 or earlier."

 

The only other option my iMac gives me for a driver is "Generic PCL Printer" and if I use this diver I can send a file to print, it says it's printing but does not print.

 

Has anyone else had this same issue? Anyone have a work around for this?

2 REPLIES 2
HP Recommended

Hi,

Please make sure your macOS is fully up to date by installing any update for your macOS:

https://support.apple.com/en-us/HT201541

 

Next, uninstall any existing HP Software by following the HP Uninstaller Utility below:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/HP_Uninstaller...

 

Next, download and install the latest drivers below:

https://support.apple.com/kb/DL1888?locale=en_US

 

Finally,  open System Preferences, and then open Printers & Scanners to re-add your printer. be sure to select the printer model within the Use drop-down menu.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Awesome! This worked perfectly thank you!!!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.