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HP Recommended
LaserJet P2015
Microsoft Windows 10 (64-bit)

Hello,

 

I can´t access to the configuration in my HP LaserJet P2015 Series because it asks me username and password, i haven´t set any password.

The message is "HP LaserJet device (password only, no username required)"

I try with admin and no password, root and no password but it doesn´t works.

Can you help me?

 

Thank you,

1 REPLY 1
HP Recommended
You need to do a cold reset on the machine, that will reset the network settings and should reset any passwords.

Off the top of my head I think you power off machine, press and hold the green button power on the machine and wait for about 20 seconds.

Will check back procedure online before trying it, that model is old enough that it is well documented.

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If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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