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- Can't connect to wireless network. Contact network administr...

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05-09-2017 09:40 AM
I notice the solution was being messaged but not posted.
I would appreciate advise on this.
I have to turn off then back on my printer to get it to print really often.
Thanks
05-11-2017 10:26 AM
Hi! @tjshock, Thanks for stopping by HP forums!
I understand you issues connecting to wireless from your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Please try the steps recommended below.
Try resetting the network settings to default and check if it helps.
To reset the printer network settings, complete the following steps:
1. On the printer control panel, touch (Wireless), and then touch Settings. Touch Restore Network
Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.
2. On the printer control panel, touch (Wireless), touch Settings and then touch Print Network
&onfigurDtion to print the network configuration page and verify that the network settings have been
reset.
Also, Follow the steps to connect your product to the wireless network.
Important: In addition to connecting your product to the network, you might need to reconnect other network devices that were previously on the network using the new network configuration.
Press the Power button to turn on the product.
Touch the Right Arrow to display the second navigation screen.
Touch Setup, and then touch Network.
Touch Wireless Setup Wizard, and then touch Continue. The Wireless Setup Wizard searches for networks and then displays them in a list.
If necessary, touch the Down Arrow to scroll through the network names until you find yours.
Touch the name of your network, and then touch OK.
If the list does not contain your network name, touch Refresh. The Wireless Setup Wizard searches for networks again and then displays them in another list. Check the list for your network.
Let me know if this works!
Have a wonderful day ahead! 🙂
A4Apollo
I am an HP Employee
