• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Photosmart 7960
Microsoft Windows 8.1 (64-bit)

I am looking for the driver to install for my Windows 8.1 64 bit OS for my HP Photosmart 7960 printer.  I am not having any luck finding it.  Can someone please help me?  I pulled it up through HP site but it takes me to a page that says "page not found"

Thanks in Advance

Chanda

6 REPLIES 6
HP Recommended

Hi,

 

Well, this could be a very old printer

 

   7960.png

 

Please use run Windows updates and hopefully you can get Windows Generic driver to print otherwise  go to the following site and click "More details"

 

      http://h10010.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=3053...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi:

 

Download and save, but do not run the 2nd driver (W8.1 x64) listed on the webpage below.

 

http://www.catalog.update.microsoft.com/Search.aspx?q=%20Photosmart%207960

 

Download and install this free file utility.  The 2nd link at the top of the page is for 64 bit.

 

http://www.7-zip.org/

 

After you install 7-Zip, right click on the printer driver file you downloaded.

 

Have 7-Zip Extract to:  And let it extract the file into its folder name.

 

Once that is done, use the add printer wizard, and when you are asked to install the driver, click on Have Disk, and browse to the driver folder 7-Zip created>HPP413As, and select the HP Photosmart 7960 series printer from the list, and the driver should install.

 

 

HP Recommended

I'm so sorry.  I'm not understanding.  I download the first one on the list of the top link?

HP Recommended

Hi:

 

You download the 2nd Photosmart driver listed on the first link I posted.  That is the 64 bit version.

HP Recommended
OK the part where it says to add printer wizard, where do I find that? ...that doesn't pop up. I'm so sorry this is new to me. I don't know what to do afterwards I install it. I apologize for my lack of knowledge
HP Recommended

Hi:

 

See if these instructions help.  You already have the driver folder you created with 7-zip, I assume, so just start at # 3, and go from there.

 

https://help.brother-usa.com/app/answers/detail/a_id/69087/~/add-a-printer-driver---windows-8-or-8.1

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.