Can't get computer to recognize officejet pro 8600

[FrustratedITGuy]

Having this same problem. Set a static IP address. Did surgery on the router. Entered the MAC number for the printer. 

Result? Spinning wheel. 

Tried to access the scanner. Crashed the computer (spinning wheel, unresponsive to mouse clicks). 

Moved to a Win7 machine. 

Same thing. 

This printer is like Satan on our system. It is taking down machine after machine, and it steadfastly refuses to print. 

A printer that doesn't print. A scanner that doesn't scan. 

[FrustratedITGuy]

Yanked the plug. 

Went in to the printer and re-assigned the IP address.

Did surgery on the router again. 

Result? 

[Gemini02]

Hi FrustratedI

Can you ping the printer on the Mac. Go to the apple, system preferences, network,
click ping across the top, type in printers IP address click ping.
Do you get any replies back?

Try and ping the printer on Windows. Go to start, type in run, enter, type cmd,
type ping IP address of printer.
Do you get any replys back?

Find out what the computers IP is.
Start, type in run, enter, type cmd, type ipconfig.
Check the computers ip address.
The first 3 sets of numbers should match the first 3 sets of numbers on the printers IP
address to be on the same network.

On the Mac try and ping the Windows computer.

Go to the apple, system preferences, network, click ping across the top
type in computers IP address, click ping.
Do you get any replys back?

Try and ping the Mac computer from the Windows computer.

Do you get any replys back?

Please let me know the results?
 

What Mac operating system are you running.
Here is a document to check your operating system for Mac.
http://support.hp.com/us-en/document/c03204293

Do you have Mac Filtering then setup on the router?

[HPisKak]

Hi brother, this is a Pro printer and you suggest that I must stop my whole network to get my printer going again. Anyhow my people and secretaries don't know how to pull cables. Can't HP see that there is really a problem with the more than 110000 views on this support forum. Your suggestion is what a primary school kid will suggest. The problem is on XP Windows 7&8. It happens when one connects to the internet through a different connection e.g. a cell phone and the IP address changes. It is difficult for an HP fan to buy a different make printer, but sure the work will get done.

[BH67]

I've spent over (3) hrs. on the phone with HP and Netgear Tech Support...they were no help.
SUDDENLY....my HP (Wireless) Printer got booted off connection and I've done every troubleshooting from erasing the connection to doing a semi-reset on my HP Printer (on the Display) .
~~~ I've reset the wireless connection and I can go to the display screen and it shows the IP Address and my Router.

I connected my USB to REDO the connection from Wired connection to Wireless Connection.   Did the set up. 
NOW....it shows my BH1167 Router.....I use my password for set up connection and enter "Detect".   It will not detect and tells me unable to find printer.

My Computer Configuration:
  IP Address:  192.168.1.12
  Subnet:  255.255.255.0
  Default Gateway:  192.168.1.1

I go to my NETGEAR WIRELESS ROUTER (WNDR-4500) - N900 and go under Basic and Attached Devices:
Here's what it shows.....

My PRINTER Configuration:
  IP Address:  192.168.1.16
  Mac:  00 : 9C : 02 : D3 : 33 . 61 

Now...I've gone to my Computer (CMD) and typed in "Ping" and put 192.168.1.16
The results tell me:  Request Timed Out  1oo% loss 

Why can't the HP OffjetPrinter 8600 Pro Plus NOT connect to my Printer or recognize the printer???
(As of now...I have the USB attached to get it to work (temporarily) so someone knowledgable out there can fix this horrific problem.   I just started this problem with the last (2) days. 

I'm still using WINDOWSXP (SP3) because I've never had a reason to upgrade and I can't afford to do massive Windows upgrade right now with all my other documents/files and not ready to (2) months doing other software upgrades.

I'm an "above-average" computer user and have troubleshooted other problems before BUT this problem had me on the phone with HP and Netgear Tech Support with NO Help (other than the Tech Support Agents wanting to SELL me Tech Support Package for $8o for (6) mo. plan....(not affordable) and I struggled through most of the phone call trying to understand their foreign accent.  

Can you help me with this?  Possibly by phone?
BH67