Can't get photos to print

[Sea1968]

U can't get my photos to print from Windows Live Photo Gallery to HP Envy 7640 printer.  I have had no issue until recently.  I keep getting message: "Your pictures can't be printed because this error occurred: An internal error occured"  I have no problem printing other documents.  It started 3 weeks ago not wanting to print from photo tray, and now it won't print photos at all.

[The_Fossette]

Hi @Sea1968

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues printing photos.

Don’t worry, I’d love to help!

Follow the steps in the below article and check if it helps.

http://hp.care/2lwGSgP

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Sea1968]

Thank you very mu,ch. Appreciate the help

[The_Fossette]

Hi @Sea1968

Thank you for posting back.

Please perform the steps I have provided in my previous post whenever you get time.

Let me know how it goes.

Take care now and have a splendid week ahead.

Cheers!