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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-07-2014 07:12 AM

HP Recommended

Can't print ... error message... "The RPC Server is unavailable"

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2014 08:39 PM - last edited on ‎03-07-2017 09:08 PM by HP Administrator

HP Recommended

Run the HP Print & Scan Doctor program. (link)

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View solution in original post

8 REPLIES 8

‎09-07-2014 08:44 AM

HP Recommended

Hi, in the Run Command window, type 'services.msc' and press Enter.
Look for 'Remote Procedure Call (RPC)' and make sure the status shows started.

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Please mark the post that solves your issue as "Accept as Solution".
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‎09-07-2014 12:53 PM

HP Recommended

Thanks for the suggestion but I don't know where the Run Command is.

 

‎09-07-2014 01:11 PM

HP Recommended

OK, which ver. of Windows are you running?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

‎09-08-2014 08:22 PM

HP Recommended
Windows 8.1

‎09-08-2014 09:46 PM

HP Recommended

Press the WIN and X keys together.
Click on Command Prompt.

A Command Prompt window will open on the Desktop.

Execute the command.

 

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

‎09-09-2014 07:29 PM

HP Recommended

ok, good, I was able to find the RPC and it says it is 'running'.  What next?

‎09-09-2014 08:39 PM - last edited on ‎03-07-2017 09:08 PM by HP Administrator

HP Recommended

Run the HP Print & Scan Doctor program. (link)

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

‎09-09-2014 11:08 PM

HP Recommended

yay!  halleluijai!  I can print!  Downloaded the printer doctor and it fixed the problem.  Not sure what the problem was but it is working now. Thank you very much!

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