Cannot Telnet a printer

[mkm_HP]

We cannot get connection, via Telnet, to our HP Color LaserJet CP2025dn printer. We get the following error:

"Could not get connection to the host, on port 23. Connect failed."  Connection via Telnet to other printers works as expected.

I can ping, connect and make changes to this printer via Web Interface. Only I cannot Telnet this printer.

This printer has also the problem that the Server Print Management Queue is not right away updated after an event. See my post link: Print Management is not updated

Can someone help me resolve these problems?

System info:

• Windows server 2012 R2
• Windows 8.1 64bit
• Hp Color Laserjet CP2025dn

Thanks

[Luiscp506]

Hello

My recommendation is to do an NVRAM since seems to be a logic problem

This are the steps:

1. Turn the product off.
2. Simultaneously press the Right arrow button and the X button. Keep these buttons depressed
as you turn the product on.
3. When Permanent storage init. appears on the display, release both buttons.
4. When the product has finished the NVRAM initialization, it returns to the Ready state.

PS. NVRAM will erase all the settings

Let me know if it worked