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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2017 12:41 PM

HP Recommended
Product: hp ay503tx
Operating System: Microsoft Windows 10 (64-bit)

i can not run sfc /scannow on my notebook.It always shows Windows Resource Protection could not start the repair service.

3 REPLIES 3

‎04-26-2017 02:49 PM

HP Recommended

@dante_0619,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to run "sfc /scannow" command on your HP Notebook - 15-ay503tx as it shows Windows Resource Protection could not start the repair service.

 

This issue could occur if the command prompt is not run as administrator.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: http://hp.care/2p4ZX9W

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.

‎04-27-2017 01:55 AM

HP Recommended

i run the comand promt as adminstrator but  still have same problm

‎04-27-2017 02:40 PM

HP Recommended

@dante_0619,

Thank you for your reply, I'll be more than glad to help you.

 

I understand that the issue still persists after following the steps provided in the previous interaction.

 

I suggest that you perform a recovery and check.

 

Please follow the link: Performing an HP System Recovery (Windows 10)

 

You have a good day ahead.

Rainbow23 - HP Support.
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