Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Printer will not let me scan to e-mail address says it cannot connect to browser even though it says its connected to WIFI
Hi,Thanks for using the HP Forums.
It would help if you provide the printer model and Operating system.
Scan to email needs to be setup first before you can use the feature and some printers do not support that.
So some info requested above would help us to troubleshoot.
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