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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2017 06:57 PM

HP Recommended

Printer will not let me scan to e-mail address says it cannot connect to browser even though it says its connected to WIFI

1 REPLY 1

‎05-31-2017 08:47 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

It would help if you provide the printer model and Operating system.

 

Scan to email needs to be setup first before you can use the feature and some printers do not support that.

 

So some info requested above would help us to troubleshoot.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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