• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-08-2012 02:11 PM

HP Recommended

same here - all updates checked, all cleaned, new cartridge in - SAME "FAULT"  disgusted!!!!

‎06-03-2013 08:30 PM

HP Recommended

Moved: https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Re-Cartridge-error-messages-on-photosmart-2575/m-p/2673499#U2673499

sarahgauna, your post has been moved to -->Ink, Toner, Cartridge, & Printhead Issues<-- for better exposure.

‎06-05-2013 03:37 PM

HP Recommended

@KittyK, sorry that you are having this issue. 

 

You will need to put in a color cartridge in order for the printer to work properly. 

 

The printer will not process without the black cartridge and the color cartridge TOGETHER. 

 

The color cartridges mix together with the black to form a true black color. That's why it is telling you, "insert color print cartridge"

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.