Color Ink, especially Cyan is being quickly depleted

[ThriftyP]

I use to go about 6 weeks without needing to change color ink cartridges. Also Black Ink cartridges would deplete after 2 changes of color ink cartridges. In the last month that has changed. The latest cyan cartridge lasted not even a week! Meanwhile; I changed the Black Cartridge even if it said it was 1/2 full! The new black cartridge has not even buldge.

I am wondering if there is something wrong with Black Part of the Ink Carridge.

Is there anyway to check this? I really need my printer to not be doing this. We have been using Genuine HP Ink Cartridges Completely.

Thanks In Advance for any help.

PS: This printer we have had for a few years now.

[The_Fossette]

Hi @ThriftyP

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the cyan ink is getting depleted faster.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

I recommend you to check whether there is any ink leakage in the carriage where the cyan cartridge sits. Also, check whether the pages you print have more blue color or bluish.

If the issue still persists, I recommend you to contact phone support to further diagnose the issue.

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!