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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-07-2014 08:17 PM

HP Recommended

Hello HP community!

 

I have lightly used this printer without problems for 3+ years.  When I attempt to power-on my printer, it warms-up as usual, but after the typical 5-10 seconds nothing dispalys on the screen - no "ready to print" or error messages. Of course when I try to print nothing happens.  

 

I'm not quite sure where to go from here.  Thanks for any input!

3 REPLIES 3

‎08-08-2014 06:05 AM

HP Recommended
Most likely you have a formatter issue. Rarely is the display the actual problem.

‎08-13-2014 12:07 AM

HP Recommended

Please check if the device power is ON, but only display goes blank or the device power goes OFF.

 

You may perform steps like, accessing (open, close) the toner cartridge door & check engine movement, fan movement to confirm if device power is ON or OFF.

Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)

‎01-03-2017 02:41 PM

HP Recommended

my cp2025 is doing the same as you had. were you able to resolve this issue?

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