-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Re: Color LaserJet Pro MFP-M281fdw shows 49 Service Error af...

Create an account on the HP Community to personalize your profile and ask a question
11-28-2022 09:51 AM
11-28-2022 11:08 AM
I updated m281fdw to FW Datecode 20221010 about 2 weeks ago and immediately experienced the Error 49 reboot loop. Of course, as my printer was working fine, I was unaware of this issue prior to the FW upgrade attempt.
I was unable to look into the issue until today. Imagine my surprise when I found out that the offending FW upgrade was issued back in October and folks started complaining about it instantly. Why was this FW upgrade still available in mid November?
Ok, HP, here is what I've done - I attempted to use the virtual support option but that was useless; - I then tried the Out-of-Warranty Support number but was presented with "This service is temporarily unavailable. Please try again later."
HP, how will you solve this and unbrick my m281fdw? Please inform me of the steps your are taking and provide a solution ASAP.
11-28-2022 11:16 AM - edited 11-28-2022 11:21 AM
I have instructions on itbacon.com (with official HP.com download links)
11-28-2022 01:59 PM
Hello,
with a paperclip, shorting the pads since there are no jumpers, I managed to reset the firmware.
A big thank you to those who contributed into building up the knowledge necessary to get the printer back to life.
now, did you guys found a way to disable the auto update?
if yes can you share screenshots?
thank you
11-28-2022 02:06 PM
@Dadeit82: Here's the menu sequence: Setup -> Service -> LaserJet Update -> Manage Updates -> Check automatically -> OFF
and
Setup-> Service -> LaserJet Update -> Manage Updates -> Allow Updates -> NO
Regards,
Joop Roseboom