Color LaserJet Pro MFP-M281fdw shows 49 Service Error after firmware update from 20th October

[3854michaelr]

Hallo zusammen,

ich habe gestern meinen neuen Drucker von HP bekommen, kostenlos natürlich. Toner bekomme ich auch noch zugesendet.

für alle die hier noch testen falls es nicht klappt. meldet euch bei HP mit der Seriennummer und ihr bekommt ein neues Gerät. ganz unkompliziert und schnell, zwar spät aber es geht!

[RichFR]

Dears, thank you for the constructive investigation, findings and solutions. Now I bought my new formatter, I probably dragged the screen flat cable, I bought a AWM 20624 80C 60V Vw-1 24 pin , well not the same exact reference than the original one(Sumitomo V AWM 2896 80C 30V VW-1 24 pin) I bought a new screen , and actually I have no screen working with old and new formatter. Is the cable the problem or do I miss something ?  

[Pkdemars]

I am late to this issue.  My cartridge was blocked and i Tried a Reset to hopefully go back to earlier software.  I now have the printer in a Fredy 2 Send condition and downloaded the software to this laptop.  It is in DOWNLOADS and also copied to a Desktop folder I named HP.  My problem is I do not know what commands to type to find it from the command prompt or to  to get it to the printer.

[ClearToSend]

Go back a few pages on this forum and you will find instructions.  Download USBSEND.exe from HP or elsewhere (probably best from HP direct at https://ftp.hp.com/pub/softlib/software12/ready2dl/USBSend.exe )  Copy the .RFU firmware file to the same directory as the USBSEND.exe file.  The only Firmware file most people could get to work was http://ftp.hp.com/pub/networking/software/pfirmware/cljmfpM280fw_20220414.ENG.rfu but I have discovered that the recently released latest firmware also seems to work http://ftp.hp.com/pub/networking/software/pfirmware/cljmfpM280fw_20221207.ENG.rfu .  At a "Command Prompt" run as Administrator (right click to choose this option).  Change to the directory where the files are located (in your case you probably need to type "cd\ C:\Users\[UserName]\Desktop\HP"), and type in (without the quote marks) "USBSEND cljmfpM280fw_20220414.ENG.rfu".  DON'T hit return yet!  Connect your printer via a USB lead at the back of the printer (you will need a USB A to B type lead).  Prepare the printer by getting it into the "Ready 2 Send" state then hit return on your computer.  Hopefully it will process the file until you get a "Complete smiley icon" and you may get your printer back.  Hopefully you won't get the secondary "Resend upgrade" problem that I had.  If you are successful then you can use the Firmware .EXE files also available elsewhere to add fonts to your printer.  Try the earlier firmware version first I would suggest although I am not sure if this is the best option.  Good luck!

[Djoka60]

Does anyone still have that firmware from October that broke everything? I want to test some more. Or URL to download?

[Repairatrooper]

I have seen official documentation that states devices suffering from 49 errors that cannot be resolved are to be replaced or have the formatter replaced. Affected users are going to have to contact technical support and get a case started. Units listed in the documentation include the following:

HP Color LaserJet Pro MFP M180n HP Color LaserJet Pro MFP M180nw HP Color LaserJet Pro MFP M181fw HP Color LaserJet Pro MFP M181fnw	6B70A 6B74A T6B72A T6B71A
HP Color LaserJet Pro M253nw HP Color LaserJet Pro M254dn HP Color LaserJet Pro M254dw HP Color LaserJet Pro M254nw	T6B57A T6B61A T6B60A T6B59A
HP Color LaserJet ProM280nw HP Color LaserJet ProM281fdn HP Color LaserJet ProM281fdw HP Color LaserJet ProM281cdw	T6B80A T6B81A T6B82A T6B83A

[Djoka60]

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@Repairatrooper wrote:

I have seen official documentation that states devices suffering from 49 errors that cannot be resolved are to be replaced or have the formatter replaced. Affected users are going to have to contact technical support and get a case started. Units listed in the documentation include the following:

Yes, I know. I need to test something others and need this firmware

[Pkdemars]

Hi,

Just wanted to let you know that my printer is functional again but will only take HP cartridges.  The after-market ones I was using are now blocked because of non-HP chip.   Is it possible to go to an earlier version of software to correct that?

The software I downloaded from HP did not work or perhaps I did something incorrectly.  I remembered a post from Don256, so I deleted the downloads and went to I.T. Bacon's site and downloaded his.  That worked.  I also used it directly from Downloads.  

Anyway, many thanks for your help.   Many of the other posts helped in understanding the issue and fix a

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[Pkdemars]

Thanks to ClearToSend and others my printer is back online, but only with HP cartridges.  I am wondering if it is possible to put the chip from a used HP cartridge into an aftermarket cartridge.   Hate to throw them away.

[Don256]

I might have missed it in the thread but where do you turn off future firmware updates. I searched the menu and can find the firmware datacode but it doesn't allow an option to disable future updates.