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11-12-2021 12:17 AM - last edited on 11-06-2024 11:37 AM by SofiaML
I recently upgraded from W10 to W11 my Laptop Acer Swift3. Ever since then the printer is not printing color while thru any other laptop or mobile the printer is functioning fine with both Black & Color printouts. I have done reinstallation and take guidance from HP Doctor/HP Smart but the color still doesn't print. Please help. Thanks in advance.
"HP COMMUNITY TEAM NOTE"
11-12-2021 12:49 AM - edited 11-12-2021 12:50 AM
Hi @kdcraj
1. Download the HP Print Doctor from the next link:
>> https://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
2. Run and select the option for "Fix Printing"
3. Restart the computer and try again to print in Color.
* Click on Yes button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
