Complete waste of time. HP Printers are garbage, drivers don't work, just return and get cash

[Hayuitsme]

I have wasted a month on this piece of garbage 8610.

it won't print anything from MS Office.

I have screwed around with teck support, they sent me a new printer, same problem the drivers dont work.

This is the 3rd HP in the last 3 weeks, none would print from office.

Tried a cannon, epson and  Brother, all print fine.

I not only want my money back I want a weeks worth of freaking wages 😞

Do yourself a favor and avoid HP and the headache.
Just buy another brand, HP don't have it together.

They made me jump through a dozen hoops instead of just saying our drivers are garbage.
Search HP won't print office docs, theres pages of people having the same issues 😞

What a giant waste of my time 😞

[Carol0312]

I could not agree more.  I am on my second printer and am already having issues.  Here's one:  I signed up for their "Insta Ink" program initially and now can't use the black ink cartridge I PAID FOR.

I spent probably 8-10 hours on the phone with these people initially and now I'm BACK on the phone to see if they can bypass the error message.

I keep saying I won't buy this hunk of junk again but I live in a small town and it is about all that is available.  Can you say EBAY here I come?

They set these things up so that any non-HP product (ink, paper) gives problems too.  I hope all those responsible are forced to use this piece of xxxx.

[JimB48]

I bought a new 576dw and it died within two months. Hp sent a remanufactured replacement and it died within two months. Tech support said I needed to go get it repaired. I bought a Samsung. I will NEVER buy another HP product of any kind.