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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Photosmart d100
Microsoft Windows 7 (64-bit)

After struggling to use the ridiculously slow, outdated, and dysfunctional original "HP Solution" software to scan some photos, an HP expert recommended HP Scan Extended. Despite the huge improvement over the original software, I've noticed two problems so far:
 
1) The auto-exposure feature is horrible. It should be called over-exposure, as it turns all flesh-colored faces a ghostly white. I can't imagine it was designed to work this way. Any suggestions, other than not using it?
 
2) I don't see any option for saving a scan in a Tiff-compressed format. Just the regular uncompressed version. Am I missing something, or am I supposed to use another program for that? Given that even the POS original program allowed LZW compression for TIFF it's surprising HP Scan Extended doesn't provide that option along with ZIP compression. (Btw, I'm a bit confused by the latter option. Is it a photo-specific ZIP, or is it the same thing one uses to compress multiple files into a ZIP folder?) Do you recommend anything in particular? I suppose PGN may be more useful anyway, as it's also lossless and seems to be smaller than the equivalent TIFF-compressed file (at least the LZW versions).  What do you think?
 
Thank you.

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