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RedmondSLP
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Message 1 of 2
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Computer not found when trying to scan

HP Recommended
HP OfficeJet Pro 8715
Microsoft Windows 10 (64-bit)

Scanner cannot find my computer.  I just got a new lap top.  I downloaded the drivers from the HP website and still does not work.

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banhien
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Message 2 of 2
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HP Recommended

@RedmondSLP

 

Hi,

You may have to start from your computer first:

    Double click printer icon on desktop,
    Select Scan tab then Manage Scan to Computer,
    Click Enable -

You can start this automatically with Windows BUT you will get an arror message if you turn on the computer BEFORE the printer.

Regards.

BH
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