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hit66
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Message 1 of 2
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Computer not recognizing scanner

HP Recommended

Hp 5520 cant scan to computer can print

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banhien
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Message 2 of 2
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HP Recommended

@hit66 wrote:

Hp 5520 cant scan to computer can print


Hi,

Welcome to HP Support Forum. Sounds like you have not installed printer software and drivers to your computer. Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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