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[44speedo]

I have a HP Photosmart Premium C310 Series  ( printer/scanner) wirelessly connected to my computer.... the print feature works just fine.... today I downloaded the Windows Scan App.... when I open the app it tells me "to get started connect to a scanner" ..... what to do ???

[Dragon-Fur]

@44speedo

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more:

HP Photosmart Premium e-All-in-One Printer series - C310

The Printer Full Feature Software (printer program) is available:

HP Photosmart Premium e-All-in-One Printer series - C310 Full Feature Software and Drivers

Download and install the Full Feature Software.

When the installation is complete, Restart your computer and log in.

Once the printer software is installed, scan applications will work (or at least have a better chance of doing so).

If it will work for you, please consider / try this scanning program:

HP Scan Extended  

Dragon Document - Help, suggestions, links to how-to videos, and examples:

Scanning Program Options

Document Sections Include:

• Know and Understand Scan DPI / Scan Resolution options
• HP Scan Extended – Exceptional standalone scan program:  Single, Multiple scans, Auto-Crop!
• NAPS2 -- Not another PDF Scanner
• Printer Software (Full Feature Software)
• HP Scan and Capture
• And others…

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