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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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JessikaV
HP Recommended
I have a new Sky router and all items on network connect to WiFi but my HP Envy 5532 does not. I have tried all on screen instructions including WPS and Wizard etc but no connection. The new router is on the network list. The printer has always worked with the old router. The new router is for SKY super fast.
"HP COMMUNITY TEAM NOTE"
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HP Recommended
Hi,
What happens when you follow the wireless setup wizard from the printer? what exact error or behavior occurs?
If it gives you an error message while trying to connect, it should also provide an option to print a test report once failing, please print the report and share it with us.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
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