-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Connection Error enabling web services

Create an account on the HP Community to personalize your profile and ask a question

08-11-2021 10:21 AM
I am trying to enable web services and I keep getting the error "Connection Error Check Connection".
I cannot figure out where to get a "Claim code"
The internet is fine (I am using it to write this message).
The printer is wired directly to the router and shows an IP address
I followed the instructions for web enablement on HP's site.
I am starting to worry my printer is too old.
Please help
Solved! Go to Solution.
Accepted Solutions
08-11-2021 11:51 AM - last edited on 04-02-2024 07:04 AM by SofiaML
Hi,
Indeed, the printer is too old and web services are no longer supported for your printer, you may find below support document on this matter:
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
08-11-2021 11:51 AM - last edited on 04-02-2024 07:04 AM by SofiaML
Hi,
Indeed, the printer is too old and web services are no longer supported for your printer, you may find below support document on this matter:
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
