cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Mikeole
New member
2 0 0 0
Message 1 of 2
276
Flag Post

Copy has black lines on my HP 6500 printer

‎05-29-2017 11:36 AM

HP Recommended
Product: 6500
Operating System: Microsoft Windows 7 (32-bit)

When using the automatic feeder, copy has balck lines on it.  How to clean the rollers?

0 Kudos
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,760 25,640 1,414 1,485
Message 2 of 2
Flag Post

‎05-30-2017 10:40 AM

HP Recommended

@Mikeole

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 6500 printer. I understand that you are getting vertical lines while copying from ADF.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Clean the scanner.
  • Clean the ADF rollers.
  • Change the copy settings.
  • Change the paper settings.
  • Reset the printer.

Click here and follow the steps mentioned in the document to perform above steps.

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation