Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
When I try to copy an 8x11 document my printer gives me a "paper mismatch" error. When I go into the settings it only gives me an option of 4x6 paper. How do I get the correct size?
Open and close the paper tray, what is shown on the screen?
If it shows 4x6 press Modify and change the paper size accordingly, then try copying again.
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