When I search for drivers on the HP Site there are 2 coming up HP Officejet 6500A/Special Edition e-All-in-One - E710a/710e Full Feature Software and Driver and the other is HP Officejet 6500A Plus/Plus Special Edition e-All-in-One - E710s Full Feature Software and Driver.
The Laptop is a work one however as i work from home and use my home printer this is NOT supported by my IT help desk - I cannot download or install the drivers myself so have to find the correct driver and ask them to download it! it is then down to me if it does not work.
I have got 2 versions installed at the moment one says that it is 710a-f and the other is 710n-z. The a-f is not installing properly as it says that it has drivers missing and the n-z printer works but not the scanner option (and i need both).