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- Cyan & Yellow not printing

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11-14-2016 10:32 PM - edited 11-14-2016 10:59 PM
The Cyan and Yellow colors are not printng, I did all the cleaning and aligning but still not printing. The levels showing fine and printhead health showing Good for both heads. Any help will be highly apprecited.
HP 88XL Cyan Ink Cartridge (C9391A)
HP 88XL Yellow Ink Cartridge (C9393A)
11-15-2016 05:29 PM - edited 11-15-2016 05:29 PM
Hello@showmak
Welcome to the HP Forums!!
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
I saw your post about the issues printing on HP Officejet Pro K8600 and wanted to reach out.
Don't worry as I have a few steps that should help fix this issue : Click here
If not, follow the steps in this document: Click here
Hope this helps, for any further queries reply to the post and feel free to join us again.
I'll be eagerly waiting to assist you with same,
Cheers 🙂
Have a wonderful day ahead.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Sizzlingsum_13
I am an HP Employee
