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- Printers Archive
- Deleting "Completed Print Jobs" list

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09-02-2016 05:16 PM - edited 09-02-2016 05:17 PM
In the app that shows up when I print using my HP Officejet 5740 Series, under the "Window" pulldown menu there is an option for "Show Completed Jobs". Clicking this brings up a list of every job I have printed - big or small - since I first activated the printer. How do I either completely delete or selectively delete this list? For office confidentiality reasons I can't have a list showing things like "John Doe Disciplinary Report" showing up where everyone can see it (the printer is on a shared computer and no having a dedicated private boss-only computer isn't an option).
I googled this query and the only options I'm seeing are I have to uninstall the printer every single time I use it, which is a bit dumb. Surely there's a setting to disable this feature? As I am on a Mac is there perhaps a plist-style file I can delete? Thanks!
09-05-2016 01:02 PM
Greetings @Sadman,
Thanks for accessing the HP Support Forums for extra support! I see that the print jobs are being saved and you would like to be able to delete them. I would like to help.
What app are you referring to?
Are they listed in the Printers and Scanners print queue also?
Thanks!
I work on behalf of HP
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09-05-2016 04:33 PM
It's just the program that comes up when I send a print job to the printer. It's just called "HP Officejet 5740 Series". It's the thing that comes up that shows print progress, has the button for settings or activating the scanner. "Edit" "printer" "Jobs" "Window" "Help" pull-own menus.
Printers and Scanners queue just shows current/active jobs. This is the historical list. Under Window aside from the usual "Maximize/Minimize" options there is an option that says "Show Completed Jobs". Click that and it displays every single thing - with file names - this printer has spun out since I plugged it into my Mac about 3 months ago. I want to be able to erase the list or disable the feature. Thanks again for your help!
09-06-2016 08:05 AM
Hi @Sadman,
You should be able to just highlight the jobs and delete them. I don't have a 10.6 operating system available in our lab to check. If you are still having issues, please provide a screen shot for me to take a look at.
Thanks!
I work on behalf of HP
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09-06-2016 07:32 PM
I can highlight individual jobs but no options are provided for doing anything. No right-click options, nothing highlighted other than the job clicked on. I can't even save the list if I wanted to do that. Here's a screen capture of what I get. The white box is obviously redacted material for privacy - just the file names and my name.
09-07-2016 06:27 AM
Hi @Sadman,
I found some information on this. Use at your own discretion. I would suggest to contact Apple.
Thanks!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
09-12-2016 06:14 AM
Hi @Sadman,
The document shows that there was a fix by going into the Terminal to resolve this issue with the older Macs.
Thanks!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
