DesignJet T520 Blue Screen Error

[dpod42]

Hey guys. I'm getting 2 blue screen errors when I turn on my plotter.

BA7E1F54 and B33D2764

Any idea what this means?

Thanks for anyone's help in advance.

[dpod42]

Hey thanks for the quick reply. I spent some time looking at these blue screen errors on google, and the only prescription seems to be getting a new chip. Is this the case with every blue screen error? Do the codes actually have some specific relevance? Like does it mean anything in particular? Maybe a more specific component can be replaced?

[dpod42]

Wow thanks. That clears up a lot.

I bought the plotter at an auction, and that's what it's spitting out. I'm wondering if it's worth the money to try to fix it myself. I can't figure out if anything else at all works.

Thanks for your help again.

[rasheddul]

Hi,

Try isolating the printer, remove inks, printhead, connectivity cables, another power outlet and then turn the printer on.

If you still have the problem, please replace the Main PCA and Encrypted Kit (P/N: CQ891-67019)

PartSurfer: http://partsurfer.hp.com/Search.aspx?SearchText=CQ891-67019

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.

If problems with the FW, will not recommend you to use the old USB with the firmware again.

You can get it here quick http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip-/282385654102

Thanks,
Rashed

[rasheddul]

Hi,

Are you solved your problem or not fix.

Could you please confirm.

Regards,

Rashed

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!