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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-16-2017 02:06 PM

HP Recommended
Product: DesignJet T730
Operating System: Microsoft Windows 8 (64-bit)

New DesignJet T730.  Prints fine, speedier than our old 500, which is all great.

 

However, when the roll of paper runs out, the plotter defaults back to sheet feed, rather than asking for the next roll of paper to continue plotting.  Only options are to watch that awesome little video on how to open the paper door or choose "X", which cancels the next plot in the queue.   Sometimes you can quickly hit "cancel" as it looks for the sheet of paper, and force it to wait for a roll instead - but usually the remainder of your sheets have to be re-sent.

 

The old 500 was smarter than that - if it ran out of paper mid-plot, it would understand that you probably wanted a full copy of the sheet it only plotted half of - and then continue with the remainder of the jobs in the queue.

 

Any way to default to roll-only, and only turn to the sheet feed if we tell it to?

 

If not, HP this seems like a big oversight in the programming of this device.  Please fix it with an update!!

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