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Honor Student
Posts: 2
Member Since: ‎06-11-2014
Message 1 of 4 (1,107 Views)

Designjet 500 severe error.

I just replaced the drive belt was finished and turned it on.

This is what the display read.

 

Severe error: 0x301002

task: tMech

file: sequence.c

line: 758

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Honor Student
Posts: 2
Member Since: ‎06-11-2014
Message 2 of 4 (1,106 Views)

Re: Designjet 500 severe error.

What is my problem ?
Master's Graduate
Posts: 467
Member Since: ‎05-05-2009
Message 3 of 4 (1,083 Views)

Re: Designjet 500 severe error.

Sounds like a service station error. This link will give some info:

http://www.computercarefiles.com/TWI_Docs/bpp90134/default.html

This is a link to the service station replacement. http://www.computercareonline.com/documents.php

Google the severe error code and you'll find more.
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Associate Dean
Posts: 6,555
Member Since: ‎01-17-2009
Message 4 of 4 (1,053 Views)

Re: Designjet 500 severe error.

If you just replaced the belt make sure you did not pinch the big gray ribbon cable that goes from the board on top thru the side to the electronics module. Very common to pinch that cable which causes a service station error.
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