Designjet T790 error 01.0.10

[ashu1122]

pleaes help me to remove his error

Designjet T790 

01.0.10 error

[davidzuts]

System Error: 01.0:YZ
Problem Description: Communication with Engine PCA failed
Corrective action: Try the following:
1. Switch the power off from the back of the product and disconnect the power cord.
Reconnect the power cord and power on the product.
2. Remove the Formatter and reinsert it again. Ensure that it connects properly in the Engine
PCA connector.
◦ Replace the Engine PCA. See EE Box on page 281.
◦ Replace the Formatter. See Formatter on page 290.
NOTE: For Revision B printers the Formatter and Hard Disk are replaced as a single
part,

[Havilah]

Hello,

Kindly put the printer off by removing the power cable for about a 1 minute then connect the power cable and switch it on.

If this does not solve the problem, reseat the logic board and put it on.

This should solve the problem.

Thank you.

[KevWill]

T H A N K    Y O U   !    !    !

I tried HP hat support and they referred me to phone support for $39!!!!!!!

Can you believe the NERVE!  I spend $7000 on an HP plotter and they

want to charge me $39 extra bucks for a 10-send fix!

Corporate greed.....just sick.

Kevin

[rasheddul]

Hi,

Please turn off the printer and open the formatter board and clean the connector point. After that reconnect the formatter board with electronic PCA, then turn on the printer.

Please look the printer status. If possible please share the LED status on formatter board. If problem persist same error, please replace the Electronic Module/Engine PCA: CR651-67006/CR647-67011 and Formatter w/o HDD: CR651-67005

As mention error 01.0:10 means

                                  01.0 - Engine PCA/Electronics module

                                               10 means replace

After replace printer comes ready mode.

Thanks,
Rashed

I am not an employee of HP but I am an engineer @ HP Partner and I am share my knowledge from my own time.

If your problem is solved please click the "Accept as Solution" button

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

[Mikeg81]

@KevWill

Hi Kevin,

HP DesignJets have a one year warranty. If your printer is in warranty they should not offer you the phone support charge.

If it should be in warranty call HP and have that clarify.

About the error, Yes, you might have a problem with the Main PCA.

If you need the formatter, Share with us the model number of your printer as there are different Formatters for the different revisions.

[Jorge21]

try . remove the formatter and carefully wiping contacts