DeskJet 3632

[dteeple]

Put new ink in my printer 1/31/17, printed approx 50 pages and 2 photos and yesterday I got low ink message. I paid $ 80.00 for the inkon 1/31/17 so expect to get more usage than that

[Jeet_singh]

Hi @dteeple,

Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More. 

I understand you are having printing issues on your HP DeskJet 3632 printer. I'd be really glad to help you with this,

To provide you with an accurate solution, I'll need a few more details:

Is it a genuine HP Cartridge or refilled cartridges?

Where did you purchase these cartridges online or through stores? Or have you signed up for HP instant ink?

HP Inkjet Printers - 'Ink Alert' or 'Low on Ink' Message Displays - Click here

Printer Specifications for HP DeskJet 3630, 4720 Printers - Click here

Please respond to this post with the details, I'll look forward to hearing from you.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[dteeple]

The ink cartridges were original HP. I purchased from Walmart 1/31/17. The yield according to you info is 190 approx but I got only 40 or 50 prints before I received the error message. 

[Jeet_singh]

Hi @dteeple,

Thank you for replying,

I appreciate your time and efforts,

This could be an issue with the cartridge, I would personally suggest you contact our HP phone support for further assistance. Please fill in the product details to get the tech support number.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

Keep me posted for any other assistance,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[dteeple]

What is he phone number to contact in Canada

[Jeet_singh]

Hi @dteeple,

Thank you for replying,

I understand you have tried the steps suggested and still having the issue and you are having trouble contacting HP tech support. Don't worry I'll help you with the contact information.

I am sending you the information through private message. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,