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Microsoft Windows 10 (64-bit)

The print quality has steadily degraded.  It is blurred, smeared, faded and streaky.  I have tried changing cartridges, but it makes no difference.  I am getting nowhere with diagnostics and at a comlete loss.

2 REPLIES 2
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@Jess_J


Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

Since you have just replaced the cartridges, try aligning the printer and then print a diagnostic page to check if the issue persists

 

  1. After installing new ink cartridges, the printer automatically prints an alignment page.

  2. Lift the scanner lid.

  3. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.

    Figure : Placing the alignment page on the scanner glass

    Place the alignment page on the scanner glass
  4. Close the scanner lid.

  5. Press the Start Copy Black button  or the Start Copy Color button  on the printer control panel.

    The printer aligns the ink cartridges.

Keep me posted

 

Thank you and have a wonderful weekend 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Hi community!

The information in the following link may also help:

 

HP Deskjet D2600 Series Printers - Troubleshooting Print Quality Issues

 

SofiaML
HP Support Community

I work on behalf of HP.
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