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- HP Community
- Archived Topics
- Printers Archive
- Re: Deskjet 3070A Printer stop printing black ink
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04-09-2015 06:39 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
I work on behalf of HP
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04-11-2015 02:50 AM
Mine has just stopped printing in black as well even though a new HP bought black ink cartridge has just been put in and it was working fine for nearly 48hrs untill it just stopped!!
Like many I have been though all the trouble shooting tips and even placed my last brand bew cartridge in just in case (even though the current one was full), but still nothing!!
I take it that nothing new has come out from HP about this issue as my 3070A is only just over 2 years old?
What a disgrace and to make matters worse I have just purchased spare cartidges from HP as well!!
Not happy and will not buy a HP product again!
04-13-2015 06:26 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
04-13-2015 08:34 AM
Good for you.
You posted later than me and got reaction faster. 0 PMs here...
Well just looking at this topic and the fact that they are starting reacting over 2 years later than first 'problems' for people started with this model proves that HP support isnt the fastest in the sector. Or maybe doesnt want to be since all the facts leads to the intentional obscolence of the product.
So, dear HP, product breaking due to being worn out, physical breaking/wearing out of parts, etc, we customers are fine with that, but building in a way to shorten product lifespan is simple treating your clients as dumb horde who will go and buy another (probably even more faulty) product. Do I have to tell you that its not the greatest advertisement for you?
04-13-2015 08:43 AM
Hi katejo1, and Inshi,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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