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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-20-2016 07:10 PM

HP Recommended
Product: Deskjet 3752

Hi.  I've just brought a new Deskjet 3752 and it is only printing in black and white from my Mac Book Pro!

 

I have printed from my phone in colour but can't find a way to change the preferences on my lap top?

 

It's frustrating to say the least but any/all help will be very much appriciated.

 

I have looked and looked for hours on how to change any settings but to ne avail.

 

Thank you in advance for your help.

2 REPLIES 2

‎09-21-2016 02:44 AM

HP Recommended

Hi,

 

PLease use the link below to check that you have the most up to date drivers installed.

 

http://support.hp.com/us-en/product/HP-DeskJet-3700-All-in-One-Printer-series/8954253/model/11262039

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‎09-21-2016 02:44 AM

HP Recommended

Hi Crombie74,

 

There are a few things that you can try that should help.

 

Press comand P and in the pop up window check to see if your preset is black and white, you can change it to colour. 

 

You could also try clicking 'File - Print - Colour Matching' then print.

 

Please let me know if either of these help resolve your issue.

 

Many Thanks,

Francheska

Although I am an HP employee, I am speaking for myself and not for HP.
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