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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
arianaa_8
New member
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Message 1 of 2
6,754
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Deskjet 3755 blinking power button

HP Recommended
My new Deskjet 3755 printer is printing out documents incredibly slow and the power button is flashing a white light. Can anyone tell me how to fix this? Nothing pops up on my computer to alert me of an error.
1 REPLY 1
NandaKM
Level 3
Level 3
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Message 2 of 2
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HP Recommended

Hi,

Power light blinks if the printer is processing any print job or busy with maintenance (cartridge cleaning etc.,).

Please try a hard reset and then check.

 

1. Turn off the printer using the power button
2. Unplug all the cables (power cable and usb cable ) from the printer
3. Wait for 30 secs
4. Connect back the power cable

 

Power light might blink in the startup from 30secs to 60 secs as the printer will go through a normal maintenance routine.

 

For the printer printing slow, it could be due to various reason first to check the hardware try printing a self-test page by following the below steps:

 

1. Load unused plain a4 paper on the printer
2. Press and  hold the power button and then press the Cancel button(with X mark)
3. Let go of the cancel button and then the power button

 

Printer will print a test page, check the time taken to print the self test page.

 

If it is less than 30 mins then there is no problem with the printer and the issue could be something else like the document you are printing is too big or issue with the driver or application you are printing from.

 

Also check the below documents for understanding the meaning of different lights blinking:

 

http://support.hp.com/us-en/document/c05073569

 

Try the above steps and let me know the result.

 

BR,

Although I am an HP employee, I am speaking for myself and not for HP.

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