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‎02-25-2017 07:09 AM - last edited on ‎02-25-2017 02:49 PM by Retired

HP Recommended

I have been having an issue with my Officjet Pro 8600.  I have tried different brands of WAPs and now I have four Ubiquiti WAPs.  Lost power the other day and now we can't connect to the printer even though the Ubiquiti management software shows that it is connected (and which WAP it is connected to).  I can't believe this is that difficult to fix.  Nothing else has a problem with the multiple WAPs and most of those devices MOVE around the building!!!

1 REPLY 1

‎02-26-2017 11:41 AM

HP Recommended

Hi @HP_Printer_User

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are having issues connecting the printer to your network.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2feWtwQ

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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