Deskjetplus 4130

[Frankec6422]

Please can anyone help my printer has stopped working and keeps flashing orange light in I and also orange light net display I don’t  know what to do it’s also saying my ink isn’t compatible when 

 

[Kumar0307]

@Frankec6422, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to use the printer due to these blinking lights. This condition occurs when at least one ink cartridge needs attention or is faulty, incorrect, missing, damaged, or incompatible.

Check ink cartridge compatibility, reseat one or both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary. For detailed troubleshooting, go to Ink Cartridge Errors.

Press the i Button to print the information page.

For more info on this issue, kindly refer to this document - Blinking Lights

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options. 

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill out the webform and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, you may use this link to find the phone number of the regional HP Support team: HP Phone Assist Worldwide

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!