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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 10:28 AM

HP Recommended
Product: Laserjet M102W
Operating System: macOS 10.12 Sierra

 

 

Have a user who has  a brand new Laserjet M102W printer. He is using a USB connection to print. (MacBook Pro OS 10.12)

 

The wireless printing on the M102W  splashes a nag screen on his laptop every time he connects via USB saying the wireless printing is not configured -- We Know!  We don't want the to use wireless printing.

(The splash screen is annoying and confusing him - which is, in turn, annoying and confusing us).  😉

 

My techs have tried to turn wireless printing off via the HP web interface (using a win10 laptop) but no joy - like a raging zombie the wireless just keeps turning itself back on after the printer has been powered off ( and yes we are saving the config).

 

....is there any way to kill (permanently)  the wireless printing on this thing?

 

Cheers!

3 REPLIES 3

‎03-22-2017 10:41 AM

HP Recommended

Hi Bobbydobbs,

 

Thank for visiting HP Support form,

 

To Turn Off wireless radio.

Press  the wireless Button to on or off.

To configure a WiFi Direct connection.

Press and hold this button to configure a WPS connection.

If the wireless LED light is on, there is a stable wireless connection.

If it is blinking, there is either a WPS or WiFi Direct configuration process

 

Hope this helps you !

 

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 +++++Say thanks by clicking the Kudos Star in the post++++++

 Although I am an HP employee, I am speaking for myself and not for HP

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .

‎03-22-2017 12:25 PM

HP Recommended

thanks!....but this only turns off the wireless temporarily. If the printer is turned off or loses power, once it is turned on again the wireless tries to find a connection again. 

 

We want the wireless to never,ever come on again.

‎03-22-2017 12:31 PM

HP Recommended

Hi,

 

You may want to try the following

 

Press  the wireless Button twice to disable

 

Hope this helps you !

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

+++++Say thanks by clicking the Kudos Star in the post++++++

Although I am an HP employee, I am speaking for myself and not for HP

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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