• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-15-2016 11:28 AM

HP Recommended
Product: LaserJet M525
Operating System: Microsoft Windows 10 (64-bit)

The LCD screen shows a message the document feeder cover is open, but it is firmly closed.  The ADF was cleaned , everything seems to be in place in working, but the message returns each time the door is closed.  I can not find the ADF cover jam cover switch to test it.  Any tips would be helpful, thank you

1 REPLY 1

‎08-17-2016 05:12 PM

HP Recommended

Hi Jow_wbc.

I work on the print engine not the scanner, but I asked around.  I was provided the following two pictures that should show you the ADF cover jam switch so you can test it.  Hope it helps, Dovid

 

 

 

sensor location 2.jpgsensor location 1.jpg

I am an HP Employee
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.